We aim to provide a smooth and timely delivery experience to our customers. Please review our shipping policy below.

1. Order Processing

• Orders are processed within 1-2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time & Partners

• Standard Delivery: 3-7 business days (depending on location).

• We partner with reliable courier services to ensure prompt delivery.

3. Shipping Charges

• Free shipping on all prepaid orders.

• COD (Cash on Delivery) may attract additional charges as applicable.

4. Tracking

• Once your order is shipped, you will receive a tracking ID via SMS or email to monitor your shipment in real time.

5. Delays

• While we strive for on-time delivery, SwagEyes is not liable for delays caused by courier partners, natural calamities, or unforeseen circumstances.

6. Address Accuracy

• Please ensure that your shipping address and contact information are accurate. Incorrect details may cause delivery delays or failed shipments.

7. Non-Delivery

• If delivery is unsuccessful after multiple attempts, the order will be returned, and a re-shipping fee may apply.