FAQs

At Swag Eyes, we don’t just sell glasses—we sell style, comfort, and personality. Our collection features trendy, fashion-forward frames designed for men, women, and kids. We focus on premium quality, affordable prices, and a seamless online shopping experience that blends fashion with function.

Yes! You can order most of our frames with prescription lenses—including single vision, progressive, blue light filter, and anti-glare options. Just upload your prescription details at checkout or email it to us after placing your order.

We understand that choosing the right frame can be tricky. That’s why we offer a face shape guide and virtual try-on tool (coming soon!) to help you visualize how the glasses will look. Our product descriptions also include sizing info to help you find the perfect fit.

Absolutely. We have a 7-day easy return policy. If you’re not satisfied, simply contact us within 7 days of receiving your order. Please make sure the product is in its original, unused condition. Note: Customized or prescription lenses are non-returnable unless defective.

We usually ship orders within 24–48 hours. Standard delivery takes 3–7 business days, depending on your location. For prescription glasses, please allow 5–10 business days for processing and lens customization.

We accept all major credit and debit cards, UPI, net banking, and digital wallets. Your payment is secure and encrypted through our trusted payment gateway partners.

Yes, we do! We currently ship to selected international locations. Shipping fees and delivery times vary depending on the country. Please check the shipping page for more details or contact us for specific inquiries.

Yes! We have a dedicated collection of stylish and durable frames for kids that are lightweight, flexible, and perfect for everyday wear. Safety and comfort are top priorities in our children’s collection.

To keep your Swag Eyes frames looking fresh:

• Use the microfiber cloth provided with your purchase

• Avoid wiping lenses with rough fabrics

• Store them in a case when not in use

• Never expose them to extreme heat or direct sunlight for long durations

We’re very sorry if that happens! Please contact us at support@swageyes.com within 48 hours of delivery. Include your order number and a photo of the issue. We’ll replace the item or offer a full refund as quickly as possible.

Once your order ships, you’ll receive a confirmation email with a tracking number and link. You can monitor your package’s journey in real time.

Once your order ships, you’ll receive a confirmation email with a tracking number and link. You can monitor your package’s journey in real time.